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Equine veterinary marketing in practice: what changes when it stops being an “extra”

Larissa Pellini

Larissa Pellini

Diretora de marketing

10/30/2026

Equine veterinary marketing in practice: what changes when it stops being an “extra”
Remember that Friday night, with WhatsApp messages waiting for a reply? Let’s go back to it, but with a different question this time: what if that scene could end differently?

In the previous article, we talked about why most equine veterinary clinics don’t have a marketing strategy. The answer wasn’t a lack of competence. It was a lack of time, training, and priority. Now the point is different: having a strategy doesn’t mean doing more things, it means making better decisions about a few of them.

Strategy is not about posting more

When people hear “marketing,” many imagine a heavy routine: shooting videos, designing graphics, posting every day. That’s the number one reason marketing gets pushed to “later.”

But strategy is something else. It means answering three simple questions before any post goes out:

  1. Who do I want to reach? Breeders, sport horse owners, stud farms, other veterinarians? Each audience searches and decides in a different way.
  2. What do I want that person to think of me? That I’m a reproduction specialist? That I respond quickly? That I’m a go-to name?
  3. What do I want them to do after seeing me? Message me on WhatsApp, book an appointment, follow my profile?

Once you answer these questions, every other decision takes much less effort.

Marketing Planning

What changes in your routine

Back to our Friday: the veterinarian still has a full day. The difference is that now there is an organized minimum working on their behalf.

A standard way to reply: A ready-made first message, with the next steps included, eases the anxiety of the person who wrote to you and buys you time for the full conversation later.
A short, realistic calendar: Two or three posts a week, planned in one sitting, are worth more than one intense day of posting followed by a month of silence.
Content that comes from your work: An interesting case (respecting client confidentiality), a frequently asked question, a piece of care that makes a difference: your field routine already produces material. It just needs to be turned into content.

Routine Check-up

The most common mistake: starting with the tool

Many people try to fix their marketing by starting with what’s most visible: opening profiles everywhere, commissioning a new logo, buying an ad service. But without defining audience, message, and goal, the tool just becomes one more thing to maintain.

Strategy comes before channel.

Where to start this week

30-minute checklist

  • Write in one sentence who you serve and what sets you apart.
  • Review the bio on your main profile so it says that clearly.
  • Prepare a standard first-reply message for WhatsApp.

Those 30 minutes are enough to move marketing out of “when I have time” and into your routine.

30-Minute Checklist

Conclusion

Having a marketing strategy doesn’t mean becoming someone else or giving up what you do best, which is caring for animals. It means deciding, once, who you want to be seen by and how.

In the next article, we’ll look at the other side of the table: what horse owners do when they receive a referral, and how that changes the way they choose a veterinarian.

Larissa Pellini

About Larissa Pellini

Head of Marketing

Specialist in strategic marketing, responsible for GENNO's communication, brand positioning and acquisition strategies.

• Brand Management and Positioning

• Growth Strategies and Digital Communication

• Focus on Customer Experience and Visual Identity

Want to see this in GENNO?

The GENNO horse shows it in practice: the module for this topic and the step by step in the Help Center.

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